Terms of service

Terms & Conditions

1. General

These Terms & Conditions apply when you visit our website or purchase products from Loviebaby.

By using this website or placing an order, you agree to these Terms & Conditions, as well as our other policies, including our Return Policy and Privacy Policy.

2. Company Information

Loviebaby

Email: info@loviebaby.se
Address: Svaneholmsgatan 8F, 261 61 Landskrona, Sweden
Phone: +46 72 503 48 46

3. Orders

After placing an order, you will receive an order confirmation at the email address you provided.

We reserve the right to refuse or cancel an order due to, for example:

  • Technical errors
  • Incorrect pricing
  • Suspected fraud
  • Inventory errors

If an order is cancelled, any payment made will be refunded to the original payment method.

4. Pricing & Payment

All prices include applicable taxes where required.

Payment is processed through the payment methods available at checkout, such as Klarna, credit/debit cards, or other available payment options.

Loviebaby never stores your full payment card information.

5. Shipping

Estimated delivery times are displayed on the product page or during checkout.

Delivery times are estimates and may be affected by circumstances beyond our control, such as shipping carrier delays or high demand.

Once your order has been shipped, you’ll normally receive a shipping confirmation with tracking information.

6. Returns

We offer a 30-day return policy from the date you receive your order.

To start a return, contact us at:

info@loviebaby.se

Returned items must be in good condition and preferably in their original packaging. If the product has been used beyond what is necessary to inspect it, a partial refund may apply.

Customers are responsible for return shipping costs unless the product arrived damaged or defective.

7. Damaged or Defective Items

If your product arrives damaged or defective, please contact us as soon as possible.

Please include:

  • Order number
  • Description of the issue
  • Photos or videos showing the problem

8. Product Information

We strive to display product images, colors, and descriptions as accurately as possible. Minor variations may occur due to screen settings, lighting conditions, or manufacturing differences.

9. Promotions & Discounts

Promotions and discounts are valid for a limited time or while supplies last.

We reserve the right to correct obvious pricing mistakes or technical errors.

10. Limitation of Liability

Loviebaby is not liable for indirect damages or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms limits your rights under applicable consumer protection laws.

11. Intellectual Property

All content on this website, including images, text, graphics, designs, and logos, is owned by Loviebaby or used with permission.

No content may be copied, distributed, or used commercially without prior written permission.

12. Privacy

We process personal data in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on our website.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact us:

Email: info@loviebaby.se