Shipping policy
We always strive to process and ship your order as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days after your purchase.
During peak seasons, promotions, or holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery time is 5–12 business days, depending on the product and destination.
Delivery times are estimates and may be affected by:
- High shipping carrier volume
- Customs processing
- Weather conditions
- Public holidays
- Other circumstances beyond our control
Order Tracking
Once your order has been shipped, you’ll receive an email with your tracking information.
If you haven’t received tracking details within 5 business days, please contact us at:
Split Shipments
In some cases, items from the same order may be shipped separately due to inventory availability or logistics. As a result, your order may arrive in multiple packages.
Shipping Address
Customers are responsible for providing the correct name, shipping address, postal code, and contact information when placing an order.
Loviebaby is not responsible for delays or failed deliveries caused by incorrect shipping information.
Delivery Delays
We always do our best to deliver your order within the estimated timeframe. However, delivery dates cannot be guaranteed.
If your shipment is significantly delayed, we’ll gladly assist you and work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about your order or delivery, feel free to contact us at: